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I used the Dubai Metro and here’s why it's the easiest way to get around the city

Oh Dubai, a city where tradition meets futuristic innovation and while you will have seen all the sleek cars and fancy 4X4s, really the best way to get around in the Dubai Metro - a shining example of modern transportation, if you ask me! As someone who's called this dazzling city home, but without a car, I’m here to tell you how to navigate the metro like a pro!

First, some context:

Dubai Metro train on elevated tracks with city skyline in the background.

Since its inception in 2009, the Dubai Metro has revolutionized travel within the city. It’s not just a transport system; it's the lifeline that connects the sprawling expanse of Dubai. Featuring the Red and Green lines, it covers key areas across the city, operating from early morning till midnight (and even later on weekends). If you’re planning to visit in 2029, then there will be a Blue line too. But we’re not so futuristic that we can tell you about that now! What I will tell you now is that before you ride on any Dubai public transport, you will need to buy a Nol Card. Make this your best friend. Not just for the Metro, but all of Dubai. More on this later!

Why use the Dubai Metro:

In a city known for its opulent cars, the Metro offers a breezy, cost-effective alternative. I feel very privileged when I escape the traffic, get a window seat and look at the gorgeous skyscrapers going by, in the comfort of an air conditioned carriage. Plus, it's an eco-friendly way to travel!

Fun fact: Did you know that all the trains are fully automated and driverless!

How the Metro Works

  • Zonal system: Think of Dubai as a big board game divided into 7 zones. Your fare depends on how many zones you cross during your journey.
  • Mix and match transit: Fancy a Metro ride followed by a bus trip? Go for it! You can seamlessly switch between different transport modes.
  • Smart timing for transfers: Just remember, when you hop off the Metro and onto a bus, do it within 30 minutes. This way, your entire journey - from Metro to bus - counts as one single trip.
  • Single fare calculation: Instead of paying for each leg separately, you'll be charged for the total number of zones you pass through, both on the Metro and the bus.

Fare calculation

Fares are calculated based on the number of zones crossed during your journey. There are three main tiers:

  • Tier 1 (1 Zone): Travel within a single zone or a short trip of less than 3 km.
  • Tier 2 (2 Zones): Journey starts in one zone and ends in a neighboring zone.
  • Tier 3 (3+ Zones): Travel across three or more zones.

Metro lines in Dubai

Red Line: From Al Rashidiya to UAE Exchange (Jebal Ali)

This line is like the main artery of Dubai, stretching from Al Rashidiya, near the airport, all the way to UAE Exchange. It hits many tourist hotspots like the Dubai Mall, Burj Khalifa, and Dubai Marina with a total of 29 stations over 52.1 kms.

Stations on the Red Line: The line starts at Al Rashidiya, moving through Emirates Dubai International Terminal 3, Dubai International Terminal 1, GGICO, Deira City Center, Al Rigga, Union, Burjuman, ADCB (formerly Al Karama), Al Jafaliya, World Trade Center, Emirates Towers, Financial Center, Burj Khalifa/Dubai Mall, Business Bay, Noor Bank FAB – First Abu Dhabi Bank Mall of the Emirates, Sharaf DG, Dubai Internet City, Nakheel, Dubai Marina, DMCC (previously JLT), Nakheel Harbour & Tower, Ibn Battuta, Energy, Danube, and finally Jebal Ali.

Timings:

Weekdays (Saturday to Wednesday): Typically from about 5am to midnight.

Thursday: Service often extends from around 5am until 1am (the following day).

Friday: Operational hours usually start a bit later, around 10am, and continue until 1am (the following day).

Green Line: From Etisalat to Creek

Diving into the heart of old Dubai, this line runs from Etisalat to Creek. It's your ticket to the city's historical districts and bustling souks. This one covers 22.5 kms and has 20 stations.

Stations on the Green Line: This one connects Etisalat, Al Qusais, Dubai Airport Free Zone, Al Nahda, Stadium, Al Qiyadah, Abu Hail, Abu Baker Al Siddique, Union, Baniyas Square, Palm Deira, Al Ras, Al Ghubaiba, Al Fahidi, Burjuman, Oud Metha, Dubai Healthcare City, Al Jaddaf, and ends at Creek.

Timings:

Weekdays (Saturday to Wednesday): Usually from about 5:30am to midnight.

Thursday: Generally runs from 5:30am until 1am (the following day).

Friday: Starts around 10am and goes until 1am (the following day).

Using the Dubai Metro: Step-by-Step Guide:

Purchasing Tickets:

  • Get a Nol Card – your ticket to Dubai's public transport. It’s rechargeable and can be used for Metro, buses, and even taxis. Easily available at Metro stations, some Dubai Bus stations, at ticket vending machines and at authorized agents, these come in various options. I’d suggest the Nol Red Ticket for a short visit and the Nol Silver Card for a longer stay. Here’s more about how to get the Nol card and use it. 
  • Ticket vending machines and customer service centers at all stations make it easy.

Navigating the Stations:

  • Dubai Metro stations are a breeze to navigate, with their user-friendly design and helpful signage.
  • Each station is well-signposted in both English and Arabic, guiding you to platforms, exits, and transfer points.
  • Stations are equipped with facilities like lifts, escalators, and tactile guide paths for the visually impaired.
  • Most stations have ATMs, retail outlets, and even Wi-Fi, making your wait comfortable and convenient.

Onboard the Metro:

  • Enjoy clean, comfortable, and punctual services.
  • There’s a dedicated cabin for women and children, ensuring safety and comfort.

Connecting with Other Transport:

  • Major stations like BurJuman and Union are key interchanges to switch lines or catch a connecting bus.

Tips and Tricks for using the Dubai Metro

  • Avoid peak hours: Try to avoid traveling during peak hours (7-9 AM and 5:30-8 PM) to dodge the crowds. This is especially important if you are traveling from the business district to Old Dubai. Also, the doors are not safety proof and do not open if there’s something between them. No really. You will get hurt if you are on an overcrowded train, and at the doors! 
  • Gold Class: For a more luxurious ride with plush seating and great views, opt for the Gold Class cabin. This is only if you have the Gold card though. If you try to sneak in just because it’s empty, DON’T! I have seen people being escorted out of the cabin, and penalized for this! 
  • Nol card balance: Keep an eye on your Nol Card balance to ensure a smooth journey. You can top it up at any station, and I suggest you add a bit more than you think you may use. You never know where your exploration takes you.
  • App advantage: Download the Dubai Metro app for real-time updates, station information, and more. This is also helpful when you miss announcements when on the train!
  • Stay connected: Free Wi-Fi is available in all stations and on the trains, so you can stay connected on the go. 

Will the RTA App help me use the Dubai Metro?

Absolutely! Downloading the RTA (Roads and Transport Authority) app is a smart move for anyone using a Nol Card in Dubai. I love it! But if you need more convincing there here:

  • The app allows you to easily check your Nol Card balance and top it up on the go. This means you can avoid queues at ticket machines, especially during peak hours.
  • Get real-time updates on public transport schedules, any service interruptions, or changes. This helps in planning your journey efficiently.
  • The app comes with an intuitive journey planner that suggests the best routes and transport modes for your destination, factoring in real-time traffic and transit schedules. Perfect for lost tourists, and scatter-brained locals whose noses are in books on the metro they forget their journey! 
  • Keep track of your travel history and expenditures. This feature is particularly useful for budgeting and reviewing your transit patterns. 
  • If you have a Blue Nol Card, you can access additional features on the app, like balance protection and a detailed history of your transactions.
  • The RTA app offers a range of services, including driver and vehicle services, making it a comprehensive tool for all your transportation needs in Dubai.

What’s around the stations - A local’s recommendations

View from Burj Khalifa observation deck overlooking Dubai skyline, skip the line tickets.

Burj Khalifa/Dubai Mall (Red Line)

  • What to explore: As you step off at this station, you're in the heart of modern Dubai. The towering Burj Khalifa and the sprawling Dubai Mall are just a walk away. Experience the height of luxury, incredible shopping, and the famous Dubai Fountain show.
  • Local tip: The Glass Sky observatory is also here. You go straight to their ticketing zone and if you book with us then no waiting! 
Al Fahidi Historical Neighbourhood market with traditional textiles and wind towers.

Al Fahidi (Green Line)

  • What to explore: This station is your gateway to the historical side of Dubai. Wander through the Al Fahidi Historic District, visit the Dubai Museum, and soak in the city's rich past.
  • Local tip: Don’t miss the traditional Arabic coffee and dates in the quaint cafés.
Dinner cruise boat with live music on Dubai Marina at night.

Dubai Marina (Red Line)

  • What to explore: Exit here for a glimpse of Dubai’s luxurious waterfront lifestyle. The Dubai Marina is lined with cafes, boutiques, and a scenic promenade.
  • Local tip: Take a leisurely evening stroll along the Marina Walk or enjoy a dhow cruise.
Mall of the Emirates interior with UAE flags and a visitor taking a selfie in Dubai.

Mall of the Emirates (Red Line)

  • What to explore: Home to the famous indoor ski resort, Ski Dubai, and a plethora of retail and dining options, the Mall of the Emirates is more than just a shopping destination.
  • Local tip: Enjoy skiing or meet the penguins in Ski Dubai, a unique experience in the desert city.
Dubai Mall shoppers exploring luxury stores and vibrant displays.

Ibn Battuta (Red Line)

  • What to explore: Named after the famous explorer, this station leads to the Ibn Battuta Mall, where each section is themed after the countries Battuta visited.
  • Local tip: Check out the beautifully designed courts representing different cultures.
Aerial view of Deira City Centre, Dubai, showcasing urban landscape and architecture.

Deira City Centre (Red Line)

  • What to explore: This station is perfect for those looking to experience Dubai’s traditional shopping scene, with access to the Deira City Centre and the famous Gold Souk.
  • Local tip: Haggle for the best price on gold and spices in the souks. Here is probably the only place you can bargain away! 
Dubai Metro train traveling through the city with skyscrapers in the background

Khalid Bin Al Waleed Station (Green Line)

  • What to explore: Named after a military leader, the station’s design stands out in its architecture and has a grand central arch reminiscent of a mosque's entrance and intricate glasswork showcasing Islamic art.
  • Local tip: The station facilitates seamless transit between the Green Line, the Red Line, and the Dubai Creek Metro, with a large plaza connecting two platforms. It's also linked to the Burj Khalifa, so that’s a big bonus, isn’t it!
Jumeirah Lakes skyline with modern skyscrapers and serene water reflections in Dubai.

Jumeirah Lakes Towers (Red Line)

  • What to explore: A modern residential and commercial hub with plenty of dining options and picturesque views of the artificial lakes.
  • Local tip: Sit down for an al fresco dining experience  in one of the many restaurants overlooking the lakes. Pick from local food, Vietnamese, Indian, Italian, French, American, Cajun and Creole. My picks would be Nola Eatery & Social House, Nara Pan Asian and TJ’s Dubai.

Frequently asked questions about the Dubai Metro

What are the operational hours of the Dubai Metro?

The Metro typically operates from early morning (around 5 AM) to midnight, with extended hours on Thursdays, Fridays, and during special events. However, these times can vary, so it’s best to check the latest schedule.

How often do trains run on the Dubai Metro?

During peak hours, trains run as frequently as every 2-5 minutes. Outside peak times, the frequency is around every 7-10 minutes.

Can I use cash to pay for Dubai Metro rides?

No, cash payments are not accepted. You need a Nol Card, which is a rechargeable smart card used for all public transport in Dubai.

What is a Nol Card?

A Nol Card is a smart card that allows you to pay for various transportation services in Dubai, including the Metro, buses, trams, and water buses.

What are the different types of Nol Cards?

There are four main types: Red (ideal for tourists and short-term visitors), Silver (for regular users), Gold (provides access to premium class travel), and Blue (a personalized card offering added security features).

Where can I buy a Nol Card?

You can buy Nol Cards at ticket vending machines in Metro stations, some bus stations, RTA customer service centers, and authorized retailers.

Are there different classes of service on the Dubai Metro?

Yes, there are two classes: Standard Class and Gold Class (a premium section offering more comfortable seating). There’s also a dedicated cabin for women and children.

Is the Dubai Metro accessible for people with disabilities?

Absolutely, the Metro is designed to be fully accessible, with facilities like dedicated spaces for wheelchairs, tactile guide paths for the visually impaired, and elevators at all stations.

Are there any rules or etiquette I should be aware of on the Dubai Metro?

Eating, drinking, and smoking are not permitted. It’s also important to respect the women and children's cabin if you’re not part of these groups.

Can I take luggage on the Dubai Metro?

Yes, you can take luggage, but space is limited, especially during peak hours. Some stations are equipped with dedicated airport check-in counters where you can check your bags.

How do I find out more information or get help while using the Dubai Metro?

Information desks are available at major Metro stations. You can also download the RTA Dubai app for comprehensive information and assistance.

Written and edited by Amulya Chintaluri | 14 August, 2025

About me: My love for travel was inevitable. My parents loved to holiday, and I grew up moving around a lot. Living in Dubai for a while was a good part of it, especially since it’s a popular stopover hub. I’ve loved reading fantasy novels as a kid, watching movies as I grew up, and yes, I’ve spent more time than I’d admit diving deep into the world of fan fiction. I enjoy gardening and looking after my plants. Cooking is another comfort. Sketching, painting, pressing flowers, singing, eating cake, watching TV, and sleeping all make up my ever-growing list of hobbies.