From happy customers

Loved by 49 million+
Trustpilot rating: 4.5 out of 5

Riaz S

United Arab Emirates
Couple
2 weeks ago

Should be specific, honest, and balanced, detailing what was good or highlighting areas for improvement rather than just saying "I loved it" or being overly vague.

Manoj P

India
Solo
Feb 2026



What a thriller! WOW, great instructor and videographer. If someone is in Dubai and wants to explore something thriller, they must come here for that experience. Crew members, support staff, pilots and support staff all are so friendly and provide support in each stage.

Sami S

Group
Feb 2026

The overall experience was good, we loved the Aquarium, the hospitality etc was smooth. The best part complete end to end trip was hassle free.

Tamsin G

United Kingdom
Group
Feb 2026

Fantastic experience being able to visit the tallest building in the world. Our whole family enjoyed our trip to the top!

Enrique J

United States
Group
Feb 2026

The Headout app on iPhone made it easy to buy and use tickets. So much better than buying them at the gate. I especially loved jumping the line at The Frame, thanks to the "Jump the Line" tickets from Headout!!

Katarzyna P

Solo
Feb 2026



+1 more

Purchasing an admission ticket to Frame in Dubai was quick, efficient, and successful. Entering the attraction itself was hassle-free. The views were incredible. The organization was top-notch. I wholeheartedly recommend it.

Alessia A

Couple
Jan 2026



+4 more

A world so luxurious that it is almost unimaginable. It's a shame that very little of the hotel is open to visitors, as the lobby is an unparalleled experience. The suite made available for visitors is the one that was used until a few years ago... immense and colorful. The sail is splendid and the view from above is equally wonderful.

Leonardo M

Germany
Couple
Dec 2025


Everything was great, lots of choice and a mega view of the Burj Al Arab. There were also many different types of food, so there was something for everyone.

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Exclusive inside access: Book your Burj Al Arab Tour now!

Imagine stepping into a hotel that's more like a floating sail than a building. Burj Al Arab Tours offers insights into the lavish suites where royalty and celebrities have stayed. Learn about the intricate design and architecture that makes Burj Al Arab a masterpiece, and even indulge in a world-class meal at one of its renowned restaurants.

Whether you like finer things in life or are interested in art and architecture, Burj Al Arab guided tours offer a unique and unforgettable experience.

What to expect on your Burj Al Arab Tour

Your Burj Al Arab Tour
Inside Burj Al Arab
Inside Burj Al Arab
Inside Burj Al Arab
Inside Burj Al Arab
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Explore the Royal Suite

Step inside the lavish rooms which are frequented by celebrities and royalty. Explore its luxurious decor which includes a revolving bed and 24-karat gold bathroom.

Experience Emirati hospitality

Enjoy a traditional Emirati welcome, complete with Arabic coffee and dates. Take a buggy ride to the hotel, and soak in the surrounding area.

Go for a Gold Cappuccino

Sip on a Gold Cappuccino or a refreshing beverage at the UMA Lounge. Enjoy the luxurious ambiance and stunning views of the Arabian Gulf.

Take home souvenirs

Visit the Inside Burj Al Arab Boutique to purchase unique souvenirs and memorabilia. Find items inspired by the Burj Al Arab's iconic design and luxurious atmosphere.

Learn from your butler guide

Take a luxury guided tour by your very own butler. Learn all there is to know about Burj Al Arab's history, architecture and design.

Things to know before booking an Inside Burj Al Arab tour

  • For the first time since its opening in 1999, the Burj Al Arab is offering guided tours to the public. This is a unique chance to explore one of the world's most iconic hotels from the inside, as the hotel cannot be visited unless you are a guest or have booked a tour.
  • The standard tour offers a 90-minute guided experience with exclusive access to the Royal Suite on the 25th floor and to hotel's luxurious design elements & first sketch.
  • All tours include a buggy ride to and from Burj Al Arab Island, a traditional Emirati welcome, a welcome drink, traditional Arabic coffee, and dates.
  • Your standard tour can be upgraded to include a soft beverage [+ AED 50] or gold cappuccino [+AED 100] at the UMA lounge.
  • The UMA Lounge is a popular destination within the Burj Al Arab, and getting a table can be difficult without a reservation. By opting for the Guided Tour + Gold Cappuccino upgrade, you'll guarantee your spot at this exclusive venue.
  • Each tour group is limited to 12 people, so book early to avoid disappointment.
  • Children are welcome: The Kids Club at the Burj Al Arab is a supervised play area designed to keep children entertained while their parents enjoy the tour. It offers a variety of activities and facilities for children aged 2 and above.

Your Burj Al Arab tour options explained

Guided Tour

  • Access: Enjoy a 90-minute tour of the Burj Al Arab, including exclusive access to the Royal Suite and other amenities.
  • What’s included: Royal Suite, luxurious design elements, buggy ride, traditional Emirati welcome, welcome drink, coffee, and dates.

Recommended: 

Guided Tour Inside Burj Al Arab

Guided Tour + Soft Beverage

  • Access: You can upgrade your standard tour for AED 50 and enjoy a refreshing drink.
  • What’s included: Everything in the Guided Tour, plus a choice of soft beverage at the UMA Lounge.

Recommended: 

Guided Tour Inside Burj Al Arab + Soft Beverage

Guided Tour + Gold Cappuccino

  • Access: You can upgrade your standard tour for AED 100 and enjoy a Gold Cappuccino and guaranteed seating at the UMA Lounge.
  • What's included: Everything in the Guided Tour, plus a 24-karat Gold Cappuccino at the UMA Lounge and a confirmed table reservation.

Recommended: 

Guided Tour Inside Burj Al Arab + Gold Cappuccino

Combo: Wild Wadi Water Park Tickets + Guided Tour Inside Burj Al Arab

  • Access: Enjoy a thrilling day at Wild Wadi Water Park and explore the luxurious Burj Al Arab on a guided tour. This combo ticket offers a 27% discount, saving you money on both attractions.
  • What’s included: Entry to Wild Wadi Water Park, all rides, exclusive access to the 25th floor of Burj Al Arab, guided tour, buggy ride, traditional Emirati welcome, welcome drink, coffee, and dates.

Recommended:

Wild Wadi Water park + Guided Tour Inside Burj Al Arab

Inside Burj Al Arab tour discounted:

Discounted tours are available for children aged 4-12. Children 3 and under enter free with a complimentary ticket at the venue. All tours offer a Kids Club for children aged 2 and above.

Burj Al Arab restaurants: A culinary journey

UMA Lounge

  • Location: First floor
  • Cuisine: International, afternoon tea
  • Highlights: Stunning views of the Arabian Gulf, Gold Cappuccino, signature cocktails

Why dine here: Enjoy a sophisticated afternoon tea or a refreshing drink while taking in breathtaking views of the Arabian Gulf.

Al Muntaha

  • Location: 27th floor
  • Cuisine: Contemporary European
  • Highlights: Panoramic views of Dubai's skyline, elegant ambiance, innovative dishes

Why dine here: Experience fine dining at its finest, with a focus on fresh, seasonal ingredients and impeccable service.

Al Mahara

  • Location: Ground floor
  • Cuisine: Seafood
  • Highlights: Underwater dining experience, stunning aquarium, diverse seafood selection

Why dine here: Enjoy a truly unique dining experience surrounded by marine life, with a focus on fresh, locally sourced seafood.

Al Iwan

  • Location: Ground floor
  • Cuisine: Emirati
  • Highlights: Traditional Emirati cuisine, authentic ambiance, live entertainment

Why dine here: Experience the flavors of the Arabian Peninsula in a traditional setting, with a focus on hospitality and cultural immersion.

Sashi

  • Location: First floor
  • Cuisine: Japanese
  • Highlights: Sushi, sashimi, teppanyaki, private dining rooms

Why dine here: Indulge in the finest Japanese cuisine, prepared by skilled chefs using the freshest ingredients.

Lobby Lounge

  • Location: Ground floor
  • Cuisine: Afternoon tea, light snacks, coffee
  • Highlights: Elegant ambiance, live music, stunning decor

Why dine here: Enjoy a leisurely afternoon tea or a light snack in a luxurious setting.

Plan your Burj Al Arab tour

Aerial view of Burj Al Arab

Operating hours:

  • Daily: 10AM to 7PM
  • Tour duration: 1.5 hours

Best time to visit: The best time to visit Burj Al Arab is during the shoulder seasons: September, October, April, and May. These months offer a good balance of comfortable weather and fewer crowds compared to the peak tourist season (December to February).

Allow ample time: Set aside at least 3-4 hours for your visit, including the tour, exploring the hotel's grounds, and enjoying a meal at one of its world-class restaurants.

Family walking into Burj Al Arab

Address: Jumeirah Street, Umm Suqeim 3, Dubai, United Arab Emirates. Find on maps.

  • Bus: Take buses 8, 81, or X28 to Burj Al Arab Hotel Bus Stop 2 [9-minute walk].
  • Metro: Nearest metro stations: Mankhool, Standard Chartered Bank - 02 (5-minute walk) or Mankhool, Street 7 1 - 01 (6-minute walk). Alternatively, take the M1 metro to Al Ras (8-minute walk) or Burjuman (25-minute walk).
  • Car: Distance from Dubai International Airport: Approximately 25 kilometers.

Additional information:

  • Buggy Ride: Guests enjoy a complimentary buggy ride to and from Burj Al Arab Island.
  • Parking: Limited on-site parking. Consider public transport or taxi.
Guests at Burj Al Arab
  • Arrive early: Arrive at least 30 minutes before your scheduled tour time to avoid long queues and ensure a smooth check-in process.
  • Dress appropriately: Adhere to the dress code of smart/casual attire. Beachwear, flip-flops, and slippers are not allowed.
  • Photography: While flash photography and professional cameras are not allowed inside the main lobby, you can take photos with your guide's permission in other areas.
  • Respect the privacy: Be mindful of other guests, especially those who may be staying at the hotel. Avoid disturbing their privacy or taking photos without their consent.
  • Try a world-class dining experience: Don't miss the opportunity to dine at one of the Burj Al Arab's world-class restaurants and experience exquisite cuisine.
  • Kid's facility: A Kids Club facility is available for children aged 2 and above, providing a variety of activities and entertainment options to keep children engaged and entertained while their parents enjoy the tour or other activities.
  • Food and beverage restrictions: Food and beverages are not allowed inside the main lobby of the Burj Al Arab. You can grab a coffee at the UMA Lounge after your tour.
  • Baggage restrictions: While there are no strict baggage restrictions for the tour, it's recommended to travel light to avoid any inconvenience.
Accessibility options at Burj Al Arab
  • Accessible by wheelchairs: Public areas, restaurants, and rooms inside Burj Al Arab are designed to be wheelchair accessible, with ramps and elevators available for ease of mobility.
  • Service animals: Burj Al Arab welcomes guests with certified service animals and provides accommodations to ensure a comfortable stay.
  • Staff assistance: The hotel staff is usually trained to provide assistance to guests with special needs, ensuring a seamless and accommodating experience throughout their stay.
  • Visual and hearing impairments: Accessibility features include visual and audible signals in elevators, as well as accommodations for guests with visual or hearing impairments upon request.
Wild Wadi Waterpark
  • IMG Worlds of Adventure: IMG Worlds of Adventure is the largest indoor, themed amusement park in Dubai where you have five “epic zones” to choose from. Located 27.7 km away from Burj Al Arab, this theme park has more than 20 rides and attractions, catering to all levels of thrill-seekers.
  • Burj Khalifa: Your trip to Dubai will most certainly be incomplete if you don’t visit the tallest building in the world. Book your Burj Khalifa tickets to marvel at its wonderful magnificence.
  • Miracle Garden: Located in the heart of Dubai, Miracle Garden is the world’s largest natural flower garden. With more than 50 million flowers, this is one of the most visited attractions in the city.
  • Wild Wadi Waterpark: This outdoor waterpark in Jumeirah is one of the best places to experience fun. Based on Juha, a beloved character from Arabian folklore, Wild Wadi Waterpark has 30 different rides and attractions to choose from and is 1.7km away from Burj Al Arab.

A glimpse into the interiors of Burj Al Arab

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The Royal Suite

Revolving bed with panoramic views and a luxurious bathroom with gold tiles and Jacuzzi.

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Frequently Asked Questions About Burj Al Arab Tour

You can opt for a standard 90-minute Burj Al Arab tour which an be upgraded for AED 50 to include a Soft Beverage, or AED 100 to include Gold Cappuccino and access to the UMA lounge.