What to bring
- Have your entry tickets ready for a seamless experience.
What’s not allowed
Dubai Garden Glow
- Outside food and beverages are not allowed inside Dubai Garden Glow.
- Glassware and alcohol are strictly prohibited.
- Cars, balls, scooties, bicycles, and hoverboards are not permitted on the premises.
- Pets are not allowed due to venue restrictions.
AYA Universe
- Outside food or drinks (except sealed water) are not allowed.
- Flash photography is discouraged to preserve ambience.
- Smoking permitted only in designated areas.
Dubai Frame
- No pets allowed.
- No outside food or drinks.
- No leaning or climbing on railings; children shouldn’t be placed on railings.
- Toys or sharp objects are prohibited.
- Large bags or strollers must be stored at the entrance counter (Gate 4).
Dubai Dolphinarium Dolphin & Seal Show
- No outside food or drinks inside the arena.
- No pets, sharp objects, or large luggage.
- No disruptive noise or behaviour during the show.
- Flash photography may be restricted during certain segments for animal safety.
Accessibility
Dubai Garden Glow
- This experience is wheelchair and pram/stroller accessible.
- Differently-abled guests can enter for free.
AYA Universe
- The park is stroller and wheelchair-friendly; stroller rentals, baby-changing rooms, restrooms, and even a prayer room are available.
Dubai Frame
- There’s free wheelchair service on request, Braille signage for visually impaired, restrooms, snack / refreshment kiosk, and souvenir shop.
Dubai Dolphinarium Dolphin & Seal Show
- Venue is wheelchair accessible with ramps and dedicated seating areas.
- Strollers are allowed but may need to be parked in designated zones during the show.
- Washrooms and family facilities available inside the building.
Dubai Garden Glow
- Professional shoots, including engagements, weddings, modeling, TV ads, and other events require prior approval from the management office.
- The management reserves the right to expel any visitor found posing threats to park assets or involved in misconduct.
- Any damages arising due to negligence or non-compliance with the mentioned instructions shall be the sole responsibility of the visitor and their companions.
- Dubai Garden Glow reserves the right to change park timings and temporarily close shows and attractions for safety and maintenance without prior notice or compensation.
- Dubai Garden Glow has relocated within Zabeel Park to Gate 3, Area A (next to Dubai Frame) and now operates daily from 10am to 9pm.
- Please note that the original Glow Park experience is no longer available, and only Fantasy Park and Dinosaur Park are currently open.
Dubai Frame
- Children under 12 must be accompanied by an adult.
Dubai Dolphinarium Dolphin & Seal Show
- Children under 2 enter free but must sit on an adult’s lap.
- Seating is on a first-come, first-served basis.
- Creek Park charges a small entry fee for all visitors (AED 5 per person, not included in show ticket).
- Show duration is approx. 45 minutes; plan 1.5–2 hrs total including arrival and exit.
- Swim-with-dolphins or meet-and-greet sessions require separate bookings and have age/safety restrictions.