Atlantis, The Palm Dubai

Inclusions

• General or fast-track entry to The View at The Palm (Level 52) (as per option selected)

• Access to the exhibit area & immersive theater (as per option selected)

• Access to The Next Level (Level 54) (as per option selected)

• From 1st October 2025 to 10th October 2025

  • Prime hours: 4pm to 6:30pm

  • Non-prime hours: 9am - 3:30pm & 7pm (last entry 7:30pm)

• From 11th October 2025

  • Prime hours: 4pm to 6:30pm

  • Non-prime hours: 8am - 3:30pm & 7pm (last entry 7:30pm)

Inclusions

• Fast-track entry to The View at The Palm (Level 52)

• Access to The Next Level (Level 54)

• Access to the exhibit area & immersive theater

Inclusions The View At The Palm

• Entry to The View at The Palm (Level 52)

• Access to the exhibit area & immersive theater

Burj Khalifa At The Top

• Entry to the 124th & 125th Floors of the Burj Khalifa

• Access to the telescopes on the observation deck

• Free Wi-Fi

Exclusions

• Transfers

• Access to the VIP area at The Palm

The View At The Palm

• Please enter at the time slot you have booked. You can not enter during prime hours with a non-prime hour ticket.
• Kids under 12 enter free with a paying adult; standard charges apply for additional children.

Burj Khalifa At The Top

• Tip: The sunset hours between 6:30pm and 7pm are the best time to visit the top floors of the Burj.
• No large pieces of luggage are allowed inside the Burj Khalifa, but you can check them in at the Secure Baggage Area, located near the entrance. Handbags, cameras, and other small accessories are allowed inside. However, any photography for commercial or business purposes at the Burj is strictly prohibited.
• Expect a considerable wait time as you stand in the ticketing queue as well as the elevator queue, especially during peak hours and weekends.
• It is recommended to check the weather forecast to ensure that you make the most of the observation decks.
• You can enter only at the time slot you choose during checkout. Once inside, you can stay for as long as you like. Typically, tourists spend an average of 40 minutes at the observatory.

Inclusions The View at The Palm

• Entry to The View at The Palm (Level 52)

• Access to the exhibit area & immersive theater

Choose any 1 attraction:

Dubai Frame

• Skip-the-line entry to Dubai Frame

Dubai Aquarium & Underwater Zoo

• Entry to Dubai Aquarium & Underwater Zoo

• Entry to Aquarium Tunnel

• Free access to Penguin Cove

Aquaventure Water Park

• Entry to Aquaventure Water Park

• Unlimited access to Adventure Beach

Lost Chambers Aquarium

• Entry to Lost Chambers Aquarium

IMG Worlds

• Entry to IMG Worlds of Adventure

View At The Palm

• This experience is wheelchair accessible.

Aquaventure Waterpark

• Aquaventure Waterpark attractions are not suitable for expecting mothers, people with reduced mobility, or a history of neck, back, joint, or heart problems.
• Your safety comes first so visitors with injuries (casts, bandages, etc), contagious diseases, back issues, cardiac issues, and pregnant people are restricted from participating in this experience.
• Safety is a priority so waterpark rides are restricted for people under the weight of 50 kg and over 135 kg. This does not apply to the children's park.

Dubai Frame

• Differently-abled people can enter for free. The attraction is wheelchair and pram/stroller accessible.

IMG Worlds of Adventure

• Tip: Don't worry about loud noises at IMG which are reduced with soundproofing black arches.
• The UAE Resident Offer is only applicable to UAE Residents with a valid ID. You will have to present the same along with the ticket at the Guest Relations.
• Wheelchairs are available on a first-come, first-served basis upon showing a valid ID and a deposit of 100 AED.

Lost Chambers Aquarium

• This experience is wheelchair and stroller accessible.

Dubai Aquarium & Underwater Zoo

• Photography and videography are permitted. However, specific exhibits do not allow flash photography for the safety of the animals.
• The average time spent at the Aquarium tunnel (Level 0) is 15 - 30 min. The Underwater Zoo (Level 2) takes about 45 min - 1.5 hrs. The Glass Bottom Boat ride lasts approximately 15 to 20 min.

Float or feast: Your sky-high escape 200 meters above Dubai.

• Everything you get: Choose between two ways to experience AURA: 3-hour access to the world’s highest 360° infinity pool with reserved seating, or an indoor dining experience with lounge seating and a curated Pan-Asian menu.
• Why choose this: AURA is more than just a view; it’s a curated escape where every detail, from skyline views to seating style, is designed to elevate your time above the city.
• Upgrades: Choose either Skypool Access or Indoor Dining at checkout, then customize with your preferred seating, view, or menu. Each ticket includes one experience only.

Inclusions AURA Skypool access

• Entry to 360° infinity pool & AURA Skypool Lounge

• 3-hour access during selected time slot:

  • Sunrise*:* 6am–9am

  • Evening*:* 8pm–11pm

• Complimentary towel, changing rooms & lockers

• Access to bar & kitchen (payable onsite; see morning & evening menus)

• Reserved seating options (varies by slot):

  • 2nd Row Sunbed (Marina Views)

  • Sofa (Palm Jumeirah or Marina Views)

  • High Table (Burj Khalifa Views)

Indoor dining experience

• Reserved indoor seating with panoramic 360° views

• Selected dining experience (based on option selected)

  • Lunch in the Sky (3-course plated Pan-Asian lunch, menu here)

  • Friday night brunch (Pan-Asian set-sharing menu with 3-hour free-flow house drinks, menu here, live DJ entertainment)

  • Bubbly nights (2-hour unlimited sparkling wine and chef's selection of appetizers, menu here)

Exclusions

• Additional towel and AURA robe rental (available at extra charge)

• Pool access (Indoor dining experience)

Inclusions The View At The Palm

• Entry to The View at The Palm (Level 52)

• Access to the exhibit area & immersive theater

Dubai Frame

• Skip-the-line entry to Dubai Frame

** Dubai Frame**

• Tip: Strike a pose within the gigantic frame to get Instagram-worthy shots to commemorate your trip.
• Up to 5 members of single groups are allowed per entry.
• Large bags and strollers must be kept at GATE 4 Counter.
• Differently-abled people can enter for free.
• It is recommended to wear respectful clothing like long pants, a long-sleeved shirt, or a scarf to cover shoulders.

View At The Palm

• Tip: At night, stargaze through the telescope on the observation deck for a surreal experience.
• Please enter at the time slot you have booked. You can not enter during prime hours with a non-prime hour ticket.
• Kids under 12 enter free with a paying adult; standard charges apply for additional children.

Panoramic skyline views, immersive exhibits, and a delicious Italian meal—all in one!

• Everything you get: Explore the Exhibition Hall, where interactive displays, a giant floor map, and an aquarium tunnel bring The Palm to life. Then, take in Dubai’s skyline from the 52nd floor. At Lolli Restaurant, enjoy a hearty Italian feast with pizza or pasta, and desserts—plus a starter for dinner guests.
• Why choose this: Enjoy a premium dining experience with floor-to-ceiling views, plus fast-track access to Dubai’s most iconic observation deck.

Inclusions The View At The Palm

• Entry to The View at The Palm (Level 52)

• Access to the Palm Jumeirah Exhibition Hall with interactive aquarium tunnels and floor mapping

• Access to the 360-degree panoramic deck during prime hours/non-prime hours (based on selected option)

Dining Packages (based on selected option)

• Italian lunch with a choice of one main course and one dessert from the set menu at Lolli Restaurant

• Italian dinner with a choice of one starter, one main course, and one dessert served from the set menu at Lolli Restaurant

Exclusions

• Hotel transfers

• Additional food and beverages

• Access to Level 54

• Entry during prime hours (not included for lunch option)

Combine unbeatable views and aquatic adventures for the ultimate Dubai experience.

• Skip the hassle of booking twice and experience it all - panoramic views from the View at The Palm and thrilling aquatic fun at Aquaventure Waterpark.
• Just 10 minutes apart, enjoy seamless access to Aquaventure Waterpark and the View At The Palm, making this combo both easy and affordable.
• Split your day perfectly - 4 - 5 hours of aquatic adventure at Aquaventure and 1- 2 hours of breathtaking views at The View.

Inclusions View At The Palm

• Entry to The View at The Palm (Level 52)

• Access to the exhibit area & immersive theater

Aquaventure Waterpark

• Entry to Aquaventure Waterpark

• 1-day access to all rides and attractions

• Unlimited access to Adventure Beach

View At The Palm

• Tip: Visit the venue in the evening and catch the sunset lighting up the skyline before going for some drinks at the lounge.
• Due to venue restrictions, pets cannot tag along for this experience.
• This experience is wheelchair  accessible.
• Children under the age of 16 must be accompanied by an adult at all times

Aquaventure Waterpark

• Tip: You can rent a private cabana for the day and enjoy a dedicated butler service with food and drinks, making it a more luxurious experience.
• Strict dress code: abayas, sarees, cotton tops/bottoms, jeans, long pants, undergarments, street clothing and sheer/see-through items or other material deemed inappropriate are not allowed in this experience. However, one-piece/two-piece swimsuit, speedo, rash guard, board shorts and burkini are allowed on this experience.
• Safety is a priority. So, Trident Tower, Tower of Neptune, and Poseidon’s Revenge and Slytherin are restricted for guests under the height of 1.2 m, whereas the Zoomerango and Aquaconda are restricted for guests under 1.07 metres. 
• This experience is wheelchair accessible.

Inclusions

• Variants: 3 to 7 attractions (depending on ticket selected)
• Access to 24-hour hop-on hop-off tour
• Museums, attractions: Dubai Miracle Garden, Dubai Garden Glow, Museum of the Future, Louvre Abu Dhabi, & more
• Cruises: Sunset dinner cruise Dubai Marina, Marina yacht tour, Dhow dinner cruise Dubai Creek & more
• Activities: Morning dune bashing, Dubai Old Town tour, Arabian culinary experience at Al Hallab
• Digital guide here
• Free Go City app (iOS and Android)

Exclusions

• Transportation to/from attractions unless stated

• After gaining your digital pass, download the "Go City App" and enter the confirmation code included on the ticket.
• The pass is valid for 30 days following the first usage at any attraction or tour.
• Find all the information regarding opening hours, reservations required, and a handy digital map.
• Your pass will automatically get activated when you use your pass to enter the first attraction on the list.

Validity

• Before Activation: Valid for 1 year from the date of purchase.
• After Activation: Your pass is activated as soon as you visit your 1st attraction and is valid for 30 days.

Inclusions

• Variants: Pass valid for 1/2/3/4/5/6/7 days

• Access to Burj Khalifa At The Top: Level 124 & 125

• Museums: Museum of Illusions & Dubai Frame

• Landmarks: IMG World Adventure, The View at The Palm, Dubai Garden Glow, Madame Tussauds Dubai, & more

• Bus tours & cruises: 24/48-hour hop-on hop-off pass, Arabian Dhow cruise, Dubai walking tour, Dubai Marina sunset cruise & more

• Guided tours: Premium full-day tour of Abu Dhab

• Activities: Emirati cooking class, iFly Dubai, Desert Safari, & more

• Discounts at Nemo Water Sports

• Get complete details here

Exclusions

• Airport transfers

• Public transportation

• Print out the city pass and tickets sent to your email or log in again at any time with your user name under "My account" and print out the City Pass and the corresponding tickets again.
• Scan your QR code at the attractions and discover Dubai!
• Your pass will automatically get activated when you use your pass at the first attraction or tour.

** Validity**

Before Activation: Valid for 12 months from the date of purchase. After Activation: Your pass is activated as soon as you visit your 1st attraction or tour and is valid from 1 to 7 days as per the option selected. Please note a ‘day’ refers to a calendar day, starting from 12am in the morning to midnight of the same day.