Inclusions
Well booked for 3 course and they started for 2 course I had to remind them and then they gave us the 3 course so wasn't expecting that.
My experience was enjoyable overall, food was excellent and a pleasant atmosphere. However, I’ve had more positive experiences in the past. The wait staff were commendable, but they kept being pulled away from their duties by the managers. For instance, we waited nearly ten minutes before receiving our welcome drinks. I seen our waiter preparing our drinks, only to be interrupted by a tall guy in a suit (assuming it was the manager) didn’t seem the friendliest. This situation was quite unfair to the hardworking wait staff. The primary focus should be on providing attentive service to customers, yet it was challenging for the waiters to maintain this level of service when they were frequently redirected to other tasks.
Fantastic views from both the Lounge where we had our tea and from the Restaurant where we were allowed to visit after the tea. Our host, a Filipina, along with other staff members, where very attentive to our needs. The foie gras sandwich was the best of the savories and the scone was very good. It was certainly an experienece worth the price of admission.
We were treated like VIPs! Different entrance to the crowds, straight to floor 122 and an amazing lunch plus water wine and coffee included. We were in there for almost three hours and nothing too much trouble. Amazing views, fab service and brill value for money
The restaurant and the place and the view very beautiful, service aceeptional. Huge disappointment was the food considering the level of restaurant the food was average and my wife had diarrhea which lead to very unpleasant rest of the day. She didn't have any meals prior visiting the restaurant therefore she got sick there.
I bought 4 tickets to go up and have lunch at Busch on 12/31, which was paid by credit card, was canceled and asked to be rescheduled and at the same time, the reservation was confirmed, the tickets were issued, and no money was refunded on my card. When we got there, it was humiliating, we couldn't go up, we were barred, and in the end we had to pay again. I have the receipts.
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The food and service was exceptional! Was difficult to find entrance, and exit.