Play DXB is situated on Level 2 of The Dubai Mall in Downtown Dubai. Positioned in the mall's high-traffic entertainment hub, it shares the floor with key attractions like the Dubai Aquarium & Underwater Zoo, and sits right above the Dubai Ice Rink.
The Dubai Mall utilizes an automated camera-based license plate recognition system integrated with Salik. Parking duration fees are automatically billed directly to your registered Salik account upon exiting—no paper tickets required.
Play DXB is fully accessible to guests with reduced mobility. Visitors can navigate seamlessly into the venue from any parking zone using step-free indoor walkways, spacious guest elevators, and wide escalators. The Dubai Mall provides readily available wheelchair rentals at Guest Services desks and features dedicated accessible restrooms nearby.
Because Play DXB is a virtual reality and high-intensity amusement park, specific ride accessibility varies by attraction.
⚠️ Note: Walking is heavily discouraged from May to September due to extreme summer heat and humidity.
| Mode of transport | Travel time | Estimated cost | Best for |
|---|---|---|---|
🚇 Metro | 20 min | AED 3 – 7.50 | Fast, traffic-free travel |
🚌 Bus | 20–25 min | AED 3 – 7.50 | Cheapest option |
🚗 Car/ride-hail | 10–15 min | AED 20 – 50+ | Comfort, families |
🚶♂️ Walking | 35–40 min | Free | Exploring Downtown |
Play DXB features a wide, open-air store facade with one central public entry threshold located right off the main Level 2 mall concourse. There are no separate gates or exclusive hidden entrances for different ticket holders or online bookings. Simply present your digital smartphone barcode or printed ticket voucher directly at the main entry turnstiles or the central ticketing counters to get your play wristband.
Play DXB is inside The Dubai Mall in Downtown Dubai, on Level 2. Because it sits in the same complex as attractions like Burj Khalifa and Dubai Aquarium, it’s easy to fit into a larger mall day. Google Maps: ‘Play DXB’
Play DXB is in Dubai, United Arab Emirates. More specifically, it’s in the Downtown Dubai district inside The Dubai Mall, which makes it one of the easiest indoor attractions to pair with shopping, dining, and nearby sightseeing.
The easiest metro route is to take the Dubai Metro Red Line to Burj Khalifa/Dubai Mall Metro Station. From there, use the covered Metro Link bridge into the mall and follow signs to Level 2 for Play DXB.
For most visitors, the metro is the best option because it avoids Downtown traffic and connects directly to The Dubai Mall through an air-conditioned walkway. If you’re traveling with children or visiting late, a taxi or ride-hail can be more convenient.
A car or ride-hail is usually the fastest if traffic is light, especially from nearby districts like DIFC. During busier hours, the metro can be more reliable because you won’t lose time in road congestion around Downtown Dubai.
The cheapest way is usually public transport, especially the metro or RTA bus. If you’re already planning a visit, you can also book your Play DXB tickets in advance and avoid sorting out attraction access at the venue.
The closest metro stop is Burj Khalifa/Dubai Mall Metro Station on the Red Line. It isn’t directly inside the venue, so you’ll still need to walk through the Metro Link and inside the mall before reaching Play DXB.
The nearest bus stop is The Dubai Mall bus stop. From there, enter the mall and make your way to Level 2. Since bus routes can change by origin and time of day, it’s smart to check the RTA S’hail app first.
You can’t park at the attraction itself, but you can park at The Dubai Mall. Cinema Parking and Grand Parking are usually the most practical options for reaching Play DXB with a shorter indoor walk through the mall.
The mall itself is step-free and easy to navigate with elevators and wide indoor corridors. Ride access at Play DXB varies because some attractions use motion platforms or VR gear, so it’s worth checking with the venue before visiting.
Play DXB Tickets: Pay and Play Pass + AED 75 Bonus Credit
Combo (Save 18%): Burj Khalifa + VR Park + Dubai Frame Tickets
Combo (Save 36%): IMG World + VR Park + Free Dubai Frame Tickets
Go City Dubai Explorer Pass: Choose 3 to 7 Attractions
Combo (Save 19%): Dubai Mall Day Out Super Saver